Director, Strategy & Operations

Director, Strategy & Operations

Why you should join us:

Solstice is redefining how life sciences organizations commercialize their therapeutics. We are building a commercial engine that allows pharmaceutical marketers to launch campaigns at 100x the speed.

• Rapid growth: Over the past year, we have been working with some of the top life sciences manufacturers and are working with over 50+ pharma brands.

• Frontiers of technology: We’re building applications and rapidly iterating technical approaches at the frontiers of AI, experimenting with LLMs and new frameworks. We are incorporating new, advanced frameworks to our solution to better define the possibilities of pharmaceutical marketing.

• Top-tier investors: We’ve raised from investors like Transformation Capital, Twelve Below, Virtue and the founders of Datavant, Commure, and Paradigm to supercharge our growth and build an elite team of engineers and operators.

Building anything great requires commitment and dedication. We’re looking for someone who has the fire to prove others wrong

About the Role

The Director, Strategy & Operations will work closely with the Head of Business Development & Commercial Operations, serving as a trusted advisor, gatekeeper, problem solver and strategic partner to develop and implement strategies that advance our mission. In this role you will have both internal and external-facing responsibilities, and will provide strategic oversight to operational and communication needs across the company.

In this role you will have to handle complex situations and multiple responsibilities simultaneously, mixing long term projects with the urgency of immediate demands. This role is a front seat to all the action in getting a startup off the ground and a terrific opportunity to leverage your broad visibility into the organization to identify challenges, develop solutions, and be an integral part of executing critical workflows. This is an ideal role for a top-performer who thrives at the intersection of strategy and execution, enjoys solving ambiguous problems, and wants accelerated exposure to executive-level decision making.

This role sits within the commercial organization and will directly manage the current Strategy and Operations team as well as various G&A functions.

Responsibilities

Strategic Partnership to the Executive Team

• Serve as a trusted advisor and strategic thought partner, helping the executive team prioritize, sequence, and drive the company’s most critical decisions

• Act as an extension of the leadership team’s capacity - amplifying insight, synthesizing information, and ensuring the leadership time is leveraged for the highest-impact activities

High Value Strategic Initiatives

• Manage multi-threaded, high-stakes company initiatives, including managing financial reporting vendors & automating processes

• Build frameworks, workflows, and playbooks that improve organizational performance and scale

Decision Support & Insight Generation

• Structure analyses that distill complex data into actionable insights for the leadership team

• Provide decision support for strategic opportunities, including market assessments, product expansion initiatives, partnership evaluation, or financial modelingI

• Increase the quality and speed of decision-making across the company through high-quality strategic research

Go-to-market & growth strategy

• Building revenue operations infrastructure for the company

• Building the sales/pipeline model: which pharma segments to target first (small/mid vs. large pharma, by therapeutic area like oncology vs. rare disease)

• Pricing and packaging strategy for an agency-plus-software hybrid model

• Competitive analysis vs. traditional AORs (agencies of record) and other AI marketing tools

• Account expansion strategy—turning one brand engagement into multiple brands within a pharma client

Operations & delivery scaling

• Designing the "engagement team" workflow so it scales as client count grows

• Building SLAs and quality controls around the <24-hour draft turnaround and MLR cycle metrics

• Vendor/tooling decisions

What We’re Looking For

Required Qualifications

• 5+ years of experience in management consulting, strategy, business operations, or a comparable high-performance environment.

• Strong business acumen with familiarity in healthcare, life sciences, digital health, or tech-enabled services

• Proven ability to structure problems, build analytical frameworks, and generate concise, insight-rich recommendations

• Exceptional project management skills: ability to run multiple initiatives, align stakeholders, and drive outcomes independently

• Strong executive presence with the ability to earn trust quickly and communicate with clarity and influence

• Experience thriving in fast-paced, high-growth, ambiguous environments

• Willingness to travel ~15% for customer, partner, or conference engagement

Preferred Qualifications

• Experience in health-tech, or AI-driven healthcare solutions

• Exposure to C-suite advising, or executive-level decision support

• Prior experience working inside a scaling startup or operator role

Compensation & Benefits

• Base salary: $180,000–$240,000, commensurate with experience

• Bonus: target annual bonus included (percentage to be determined)

• Meaningful equity in an early-stage, well-funded company

• Comprehensive health, dental, and vision coverage

• In-office meals and a collaborative NYC workspace

• 401-K and flexible PTO