Personal Assistant

About HIVED 📦

At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing.

Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery.

A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better.

Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market.

Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We’re passionate about driving innovation and redefining the future of delivery.

Our Values

• 😊 We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate.

• 🤝 We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence.

• 💡 We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not.

• 🌍 We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have.

Role Overview 📝

We're looking for an organised, proactive and experienced Personal Assistant to join our CEO Office. Working closely with the Executive Assistant, you'll support the day-to-day running of our Co-Founders' business and personal administration, ensuring priorities, diaries and logistics run seamlessly.

This is an exciting opportunity to join one of the UK's fastest-growing startups, working closely with two founders in a fast-paced, high-growth environment. You'll play an integral role within the CEO Office, providing exceptional day-to-day support while helping the Executive Assistant deliver a seamless experience across both business and personal priorities.

📌 This position is offered as a 12-month contract, with the potential to transition into a permanent role.

What you’ll be doing 🚀

Business Support

• Manage the day-to-day calendars of the Co-Founders, confidently scheduling meetings, booking meeting rooms, coordinating meeting logistics and resolving diary conflicts.

• Arrange domestic and international travel, accommodation and transport, preparing detailed itineraries and managing last-minute changes.

• Support the Executive Assistant with CEO Office administration and business projects.

• Prepare meeting agendas, take notes where required and track follow-up actions.

• Draft correspondence, presentations and other business documents.

• Process expenses and maintain accurate records.

• Support the planning and delivery of company events, leadership meetings and off-sites.

• Provide general administrative support to the Executive Assistant and CEO Office.

Personal Support

• Coordinate personal appointments and diary commitments.

• Book personal travel, restaurants and reservations.

• Assist with gift purchasing and special occasions.

• Help coordinate family logistics and personal errands.

• Provide administrative support across a variety of personal projects.

What we’re looking for 🔎

• Highly organised with exceptional attention to detail.

• Proactive, resourceful and naturally one step ahead.

• Calm under pressure and able to manage changing priorities.

• A confident communicator with excellent written and verbal skills.

• Professional, discreet and trustworthy.

• Comfortable working in a fast-paced, high-growth environment.

• Comfortable using AI tools to improve productivity, streamline administrative tasks and continuously find smarter ways of working.

Requirements 📋

• At least 5 years' experience in a Personal Assistant, Office Assistant or Team Assistant role.

• Experience supporting senior leaders in a fast-paced environment.

• Confident managing busy calendars and travel arrangements.

• Strong organisational skills with excellent attention to detail.

• Excellent written and verbal communication skills.

• Highly proficient in Google Workspace (Gmail, Calendar, Docs and Sheets).

• Able to use initiative, prioritise competing demands and work independently.

How we reward our team 🎁

• Dynamic hybrid working environment with a diverse and driven team

• Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role

• 25 days of holiday allowance plus public holidays

• 1 Birthday Day Off + 2 Tenure-Based Additional Days Off

• Subsidised Private Medical Insurance including dental, vision & mental health therapy

• Bi-annual performance reviews and tailored development plans

• Competitive salary + EMI options scheme

• Annual compensation review

• Team lunch provided once a week

• Quarterly team socials and annual sports day (HIVED Olympics)

• Enhanced maternity/paternity/adoption policy as day 1 right

• Community volunteer days

• Cycle to work scheme

• Dog friendly office and depots

• MacBook Air or Windows Laptop (depending on your preference)

🔍 Want to learn more?

• 🎥 Meet the team in 60 seconds: Behind the scenes with HIVED

• HIVED is B Corporation certified

• HIVED is #7 on The Sunday Times Tech 100

• Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network

• Check the Impact Reports for 2024 and 2025

• Keep up with HIVED ✨ here ✨