Account Director

Open position in Dallas, TX; Hybrid work schedule; 3 days in the office, 2 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

 

Overview:

LOOMIS is looking for an experienced Account Director to join our growing team. This is a leadership role for someone who thrives on building trusted client relationships, developing smart marketing strategies, and leading cross-functional teams to deliver exceptional work.

As an Account Director, you'll serve as the strategic lead for assigned clients, partnering with senior client stakeholders while collaborating across Strategy, Creative, Media, Production, Digital, and Project Management. You'll help shape integrated marketing programs, uncover new business opportunities, and champion the Challenger Brand philosophy that defines how LOOMIS helps clients outperform their competition.

If you're a naturally curious leader who enjoys solving complex business challenges, inspiring teams, and driving measurable results, we'd love to meet you.

Essential Duties and Responsibilities (Other duties may be assigned)

Strategic Client Leadership

• Serve as the senior day-to-day strategic advisor for assigned clients, building trusted relationships through business insight and exceptional service.
• Develop a deep understanding of each client's business, competitive landscape, marketing objectives, and performance drivers.
• Lead annual account planning and guide the development of integrated marketing strategies that align with client goals.
• Translate business objectives into actionable marketing initiatives across traditional, digital, social, and emerging media.
• Own the client's Challenger Brand Roadmap, ensuring initiatives align with agreed-upon strategies and objectives.
• Anticipate business challenges and proactively recommend solutions that create long-term value.

Integrated Marketing Leadership

• Lead the planning and execution of integrated marketing campaigns across multiple channels.
• Partner closely with Creative, Strategy, Media, Digital, Production, and Analytics teams to develop innovative, business-driven solutions.
• Develop and present strategic recommendations supported by insights, analytics, and market trends.
• Create and oversee creative and media briefs for major initiatives.
• Apply performance marketing principles to optimize campaigns across traditional, digital, and emerging media.

Account & Business Growth

• Identify opportunities to grow existing client relationships through strategic thinking and exceptional execution.
• Understand the agency's capabilities and confidently recommend additional services when appropriate.
• Participate in new business initiatives, including planning, research, and presentation development.
• Develop thoughtful points of view that help clients make informed marketing decisions.

Team Leadership

• Lead and inspire cross-functional agency teams, ensuring work is delivered on strategy, on time, and within budget.
• Delegate effectively while maintaining accountability for project outcomes.
• Mentor Account Executives and other junior team members through coaching, regular one-on-one meetings, and professional development planning.
• Foster collaboration and build strong partnerships across all agency disciplines.

Financial & Operational Leadership

• Manage client budgets, forecasts, scopes of work, and overall account profitability.
• Partner with agency leadership to ensure financial health and successful account planning.
• Balance client expectations with agency resources while maintaining high-quality deliverables.
• Monitor project progress, identify risks early, and proactively resolve issues before they impact clients.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 10+ years of advertising agency experience.
• Restaurant or QSR marketing experience.
• Proven success leading integrated marketing campaigns.
• Experience managing executive-level client relationships.
• Experience leading cross-functional teams in a collaborative agency environment.
• Strong presentation, communication, and strategic thinking skills.
• Demonstrated ability to translate business strategy into marketing execution.
• Experience managing budgets, forecasting, and account profitability.

Preferred Experience

• Experience supporting franchise or multi-unit brands.
• Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field (or equivalent experience).

Core Competencies

The ideal candidate demonstrates:

• Strategic thinking and sound business judgment.
• Integrated campaign leadership across traditional and digital media.
• Marketing curiosity and a passion for continuous learning.
• Executive presence and the ability to command a room.
• Strong financial acumen and budget stewardship.
• Exceptional relationship-building and communication skills.
• A collaborative leadership style that inspires teams to produce their best work.
• The ability to balance creativity, data, and business objectives to deliver measurable client success.

Core Values

• Embrace the entrepreneurial spirit. Find opportunity, serve well, and sell value
• Be driven. Hustle, do, chase, and innovate
• Act as team players. Consider others, unite people, and please don’t say 'not my job'
• Solve problems. Find answers, solve problems, learn, and be curious
• Show trustworthiness. Be transparent and honest