Transaction Confirmation Officer

Responsibilities

• Monitor and process daily transactions across various channels to identify unusual or suspicious activity.

• Perform data-driven analysis of customer behavior and transaction patterns to flag potential risks.

• Investigate escalated or flagged transactions and prepare documentation for further action.

• Interaction with clients within transaction investigation/confirmation

• Collaborate with compliance, fraud, and customer service teams to resolve transaction-related issues.

• Recommend process improvements and risk controls based on analytical findings.

• Maintain knowledge of industry best practices, regulatory requirements (e.g., AML, KYC), and company policies.

• Support internal audits and regulatory inquiries related to transaction monitoring.

Requirements

Investigation experience
Analytical skills