Process and Policy Documentation Officer

As a Process and Policy Documentation Officer, you will play a key role in ensuring that Salmon’s internal processes and policies remain accurate, compliant, and aligned with regulatory requirements. You’ll collaborate closely with different teams to build and maintain documentation that supports operational excellence and regulatory compliance.

Key responsibilities

• Develop, review, and maintain the company’s process and policy documentation in line with regulatory and internal standards.

• Collaborate with cross-functional teams to ensure policies and procedures are accurate, up-to-date, and well-communicated.

• Monitor changes in regulations and update documentation accordingly.

• Maintain version control and ensure proper archiving of all process and policy documents.

Requirements and expectations

• Bachelor’s degree in Business Administration, Banking, Finance, Industrial Engineering, or a related field.

• Strong writing and editing skills with keen attention to detail and accuracy.

• Solid knowledge of banking operations, processes, and regulatory requirements.

• Ability to analyze processes and translate them into clear, structured documentation.

• Proficiency in MS Office and familiarity with document management tools.

• Excellent coordination and communication skills for cross-department collaboration.

• At least 2–3 years of relevant experience in process documentation, compliance, or operations.