Business Analyst Middle [Antifraud, Mexico]
We’re looking for a Business Analyst to join our Risk Monitoring team. The team develops and enhances real-time monitoring and decisioning that protects our clients and the bank by detecting suspicious behavior across Fraud and AML/KYT use-cases. We build risk controls, alerting and investigation workflows, and continuously improve control effectiveness using data, feedback from operations, and product signals.
Challenges that await you
Challenges that await you
- Collecting and formalizing requirements from stakeholders, prioritizing changes based on risk and impact, and leading delivery from discovery to rollout
- Facilitating communication between engineering, data/ML, risk operations (Fraud/AML), and product to ensure alignment on monitoring roadmap and control design
- Identifying root causes of monitoring/control gaps (false positives/false negatives, operational bottlenecks, data quality issues) and coordinating cross-functional resolution
- Implementing best practices in risk analytics and reporting (control effectiveness, alert quality, investigation efficiency) to improve operational performance and risk outcomes
- Closely collaborating with designers and operations to shape investigation and case-management UX and improve investigator productivity
What makes you a great fit
- Basic SQL proficiency (data validation, exploratory analysis, alert quality checks)
- Proven experience in eliciting, documenting, and managing requirements for complex systems (preferably in fintech/banking/risk)
- Ability to translate risk needs into clear deliverables for dev/data teams, with understanding of how services are structured (microservices, integrations, event flows)
- Strong analytical and systematic thinking; ability to reason in terms of risk, controls, trade-offs, and measurable outcomes
- Experience in cross-team collaboration and stakeholder management
- Experience with BPMN/UML/DFD (or similar) to visualize processes, decision points, and data flows
- B2 or higher English level for effective communication with an international team
Your bonus skills
- Experience with BI tools (Superset, Tableau, etc.) for dashboards, monitoring, and KPI design
- Understanding of APIs and event streaming (Kafka or similar)
- Familiarity with concepts such as transaction monitoring, risk scoring (rules/ML), alert triage, case management, and control effectiveness metrics
Our ways of working:
- Innovative Spirit: A commitment to creativity and groundbreaking solutions
- Honest Feedback: valuing open, transparent communication
- Supportive Team: a strong, collaborative community
- Celebrating Achievements: recognizing our wins together
- High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
- Relocation support to Mexico with assistance for the employee and their family
- Flexible work from our office or hybrid
- Healthcare Coverage
- Education Budget: Language lessons, professional training and certifications
- Wellness Budget: Mental health and fitness activity reimbursements
- Vacation policy: 20 days of annual leave and paid sick leave
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