Care Manager - NeuroNav

Do you dream of a role where you can connect with people and transform lives — all while working remotely?

We’re looking for Care Managers who thrive on building relationships with families with adult neurodivergent children — understanding their goals and helping them access specialized resources. Join us and transform the lives of hundreds of adults with developmental disabilities as you scale with a high-growth, innovative company.

At NeuroNav, we believe everyone deserves the opportunity to make their own choices and shape their story, regardless of disability. Our mission is to enhance the quality of life for adults with developmental disabilities through simplicity and choice. We specialize in helping families navigate a specific California state funded program called Self-Determination, which offers more creative and custom choice as to how to leverage state funds.

This is a life-changing program and you will be the conductor, breaking down barriers for your client and ensuring his or her success. As one of our virtual Care Managers (the heart and soul of our team called “Navigators” internally), you’ll create custom client plans and guide families in a step-by-step process to enter and maintain participation in this program. In this remote role, you will be able to leverage your creativity, kindness and relational skills in social work, case management, and service coordination to transform your clients’ lives and help them write the stories they dream of.

About NeuroNav

Founded at Stanford in 2020, with support from the Stanford Innovation Fellowship, Pear VC and Core Innovation Capital, NeuroNav drives new vision and change in disability by creating personalized care plans and connecting our neurodivergent clients with virtual Care Navigators who help manage their benefits. Last year, we supported hundreds of individuals in accessing life-changing services, and we’re on track to quadruple our impact next year.

Responsibilities include:

• Person-centered Planning - you will be trained in a special facilitation framework to capture your client’s unique strengths, goals, needs and desired outcomes and align them to a plan unique to them.

• Budget & Spending Management - you will help translate personalized plans into concrete support needs and advocate for those needs to local budget authorities.

• Project Management - you will be the driver that holds the process together and guides the client and other partner organizations.

• Service Provider Access - you will leverage NeuroNav’s proprietary resources to search for and assist providers in implementing person-centered plans throughout the year.

• Special Projects - you will contribute your talent and insights from working with clients into key company strategy and initiatives each quarter.
  

What You’ll Bring

• Bachelor’s Degree or equivalent work experience

• Social Work or case management experience in the disability or social services field

• Client-facing experience managing multiple relationships at one time

• Excellent written and verbal communication skills

• Must have computer, reliable high-speed internet connection, and a quiet work environment

• Fluent in Spanish and bilingual (strongly preferred)

• Experience in a performance-based culture with metrics attainment goals (preferred)

• Experience serving in the developmental disability field (preferred)

• Experience with Microsoft Office & Google Suite (preferred)

• Experience in person-centered planning and in the California developmental disability system (preferred)

• Experience in Case management: 2 years (Preferred)
  

Benefits

We believe in supporting our employees' well-being and work-life balance as part of our culture and offer the following benefits:

• Remote first — Ability to work from home

• Health, vision and dental insurance

• 401(k)

• 14 Paid Time Off (PTO) days per year

• 7 sick or flex days per year

• Annual company retreat

Salary: $24–$29 per hour (depending on experience)

All official hiring communication comes only from @neuronav.org.