Manager, Disputes, Chargebacks and Partner Performance

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Disputes, Chargebacks and Partner Performance based in United States.

This role offers the opportunity to transform dispute operations and elevate customer experiences within a fast-growing fintech environment.
You will lead strategies that improve chargeback management, operational performance, and partner effectiveness through data-driven decision-making.
Working across internal teams and external partners, you will build scalable processes that enhance efficiency, compliance, and cardholder satisfaction.
The position combines operational leadership, technology enablement, and continuous improvement to create a world-class disputes ecosystem.
You will influence key business outcomes by leveraging analytics, automation, and strong stakeholder relationships.
This is an ideal opportunity for an experienced payments professional who thrives on solving complex challenges and driving measurable impact.