Director of Merchandising, Membership
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IPSY is the beauty industry’s most powerful platform, uniting brands, creators, and hyper-engaged consumers with unprecedented access to each other through the ultimate beauty membership. Home to sample-size subscription IPSY Original, full-size subscription IPSY Extra, and quarterly, limited-edition collection IPSY Ultimate, we curate beauty for millions of members so they can play, explore, and express their unique beauty every day.
We think self-discovery, self-expression, and confidence are beautiful. Agree? Then join us! Explore careers and learn more about our values, culture, and benefits across all our brands: IPSY Careers.
We're proud to be a remote-first company. Our fully remote team members have the chance to live and work where they want, because we believe work should fit into your life—not the other way around. We offer monthly virtual activities, company-wide offsites, professional development, and learning sessions, to help our team members stay connected, engaged, and impactful while working virtually.
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About the Role:
We are looking for a self-driven and strategic Director of Merchandising, who will be a key member of the leadership team driving IPSY into its next stage of growth!
You will focus on executing IPSY’s mission to inspire individuals around the world to express their unique beauty by developing, owning and executing our Merchandising strategy. You will also be tasked with developing and communicating a merchandising vision, monitoring the competitive landscape, working closely with our Consumer Insights team to conduct market research related to IPSY’s product assortments, and working closely with the Senior Directors of Brand Partnerships and Planning to delight our 1M+ members monthly.
Are you analytical, innovative, creative, and love beauty? If so, we want to hear from you!
This position reports to the VP, Merchandising and is hybrid remote with one day per week in our Pembroke Pines office.
What You’ll Be Doing:
- Own and evolve IPSY's subscription merchandising vision, translating it into a clear, executable strategy that you present to and influence leadership on.
- Set the merchandising direction by program, holding Brand Partnerships accountable to a curated, on-strategy assortment that delivers measurable member delight.
- Drive the full merchandise planning cycle with the Planning team, owning cost targets, assortment architecture, and in-season performance, not just informing it.
- Define and lead IPSY's approach to personalization from a merchandising lens, partnering with Ops Personalization to ensure the framework reflects real member needs and product strategy.
- Be the internal authority on beauty trends and member preferences, synthesizing Consumer Insights data into forward-looking assortment and sourcing decisions.
- Own the product narrative calendar in partnership with Marketing, driving alignment on trend storytelling, monthly themes, and Glam Bag design direction.
- Lead the Product Development team's merchandising strategy end-to-end, setting the vision, prioritizing the roadmap, and holding the team accountable to products that support our merchandising vision.
- Own the merchandising strategy for Beauty Boost and Add Ons, ensuring alignment with broader subscription goals.
- Identify new merchandise categories with a full point of view: market sizing, member relevance, sourcing approach and a phased recommendation for leadership.
- Set the standard for member-facing product education in partnership with marketing, ensuring content across email, social and collateral is useful for our members.
- Build, develop, and hold a high bar for a team of merchants across sample and full-size programs, coaching for both execution excellence and strategic thinking.
- Support the Mexico Glam Bag program in a strategic advisory capacity, applying domestic learnings to accelerate international performance.
What We Are Looking For:
- Bachelor's Degree or Master's degree in business or merchandising-related fields
- 10+ years of direct work experience in merchandising or buying
- 3+ years in a Director level role; beauty experience preferred
- Experience analyzing markets and trends, anticipating and finding opportunities and developing strategic insights
- Proactive self-starter with excellent interpersonal and time management skills with impeccable attention to detail
- Flexible and comfortable with a fast-paced, always-changing environment with ability to problem solve in a
- Clear demonstration of internal cross-functional partnership and collaboration
- Strong interpersonal/social skills; excellent presentation and written communication skills
- Proficient in Excel, PowerPoint, and Google Docs
What We Offer:
- Competitive base salary & bonus program
- Medical, dental & vision insurance
- 401(k) plan with company match
- Paid Time Off
- Work from home flexibility
- Free IPSY Extra subscription
- Learning & development programs
EEO Statement: We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic.
If you need reasonable accommodation in the application or employment process, please contact us.
Please review our California Privacy Notice.
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Pay is based on several non-discriminatory factors such as experience, education, skills, and location. IPSY offers a bonus and competitive benefits. Final compensation is determined by experience and skills.
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