Senior Sales Operations Analyst

Ibotta is seeking a Senior Sales Operations Analyst to join our innovative team and contribute to our mission to Make Every Purchase Rewarding.

We are looking for a Senior Sales Operations Analyst to join our Sales Operations team. In this role, you will be the analytical backbone of our sales organization - owning commission calculations, building quota models, and delivering the pipeline visibility our GTM leadership needs to make confident decisions. You will work cross-functionally with Sales, Finance, and Sales Operations to design and scale the processes that drive predictable, efficient growth.

This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States.

Not based in Denver? We will offer a relocation bonus to help make your move to the Mile High City a smooth one.

What you will be doing:

• Calculate and administer monthly and quarterly sales commission payouts accurately and on schedule

• Build and maintain commission models in Excel and administer a dedicated incentive compensation platform (e.g., Captivate IQ, Xactly, Spiff)

• Partner with Finance to ensure commissions are accrued correctly and align with compensation plan terms

• Investigate and resolve commission disputes; serve as the primary point of contact for rep questions

• Lead quota-setting processes, factoring in market potential, historical performance, and hiring plans

• Own weekly pipeline and forecast reporting for all sales segments; deliver insights to VP-level stakeholders

• Build and maintain dashboards in Salesforce, Looker

• Identify pipeline health trends - coverage ratios, stage conversion rates, velocity, and deal slippage - and surface actionable insights

• Partner with sales managers on call prep and forecast hygiene, drive CRM data quality initiatives

• Develop and refine statistical forecasting models to increase accuracy and reduce cycle time

• Analyze rep and segment productivity metrics (ramp time, activity benchmarks, win rates) and recommend operational improvements

• Support territory design and account segmentation projects

• Translate complex data findings into clear, executive-ready presentations and narratives

• Model the impact of headcount changes, territory realignments, and plan design variations on overall attainment

• Support annual and mid-year planning cycles by providing scenario analyses for sales leadership and Finance

• Track quota vs. attainment throughout the year and flag early risks or opportunities

• Embrace and uphold Ibotta's Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency, & A good idea can come from anywhere

What we are looking for:

• 5+ years of experience in Sales Operations, Revenue Operations, or a closely related analytical role

• Proven track record administering sales commissions and handling sensitive compensation data with discretion

• Strong quota modeling experience, including territory planning and attainment analysis

• Advanced proficiency in Excel / Google Sheets (complex formulas, pivot tables, scenario modeling)

• Hands-on experience with Salesforce CRM; ability to write and interpret SFDC reports and dashboards

• Experience with at least one BI or visualization tool (Tableau, Looker, Power BI, or similar)

• Excellent communication skills — able to distill complex analyses into clear business narratives

• High attention to detail and comfort managing multiple deadlines simultaneously

• Experience administering an incentive compensation management (ICM) platform such as CaptivateIQ, Everstage, or Spiff

• Familiarity with SQL for ad hoc data extraction and manipulation is preferred

• Experience with statistical or predictive forecasting models is preferred

• Exposure to CPQ tools or sales methodology frameworks (MEDDIC, SPICED, etc.) is preferred

About Ibotta ("I bought a...")

Ibotta (NYSE: IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale. American shoppers have earned over $2.6 billion through the IPN since 2012. The largest tech IPO in history to come out of Colorado, Ibotta is headquartered in Denver, and is continually listed as a top place to work by The Denver Post and Inc. Magazine.

Additional Details:

• This position is located in Denver, CO and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Employee Stock Purchase Program, and 401k match. Denver office perks include paid parking, snacks, and occasional meals.

• Base compensation range: $92,000 - $107,000. Equity is included in overall compensation package. This compensation range is specific to the United States labor market and may be adjusted based on actual experience.

• Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.

• Applicants must be currently authorized to work in the United States on a full-time basis.

• Applicants are accepted until the position is filled.

• For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels.

Recruiting Agency Notice
Ibotta does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to any Ibotta employees.

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