Account Manager

Hellyeah AI is hiring an Account Manager to help manage client communication, follow-ups, meeting notes, task tracking, and delivery coordination across performance marketing accounts.

We are an AI-first performance marketing company working with mobile apps, gaming, AI/SaaS, fintech, e-commerce, and iGaming clients.

This role is for someone organized, proactive, and detail-oriented who can keep clients and internal teams aligned. You do not need to be a media buyer, but you should understand digital marketing, paid media, client service, and how to keep work moving.

Responsibilities:

• Own day-to-day client communication and follow-ups.

• Join client calls, take clear notes, and turn discussions into action items.

• Track tasks, deadlines, approvals, blockers, and next steps across client accounts.

• Coordinate between marketing, creative, operations, and leadership.

• Make sure client requests are documented and routed to the right internal owner.

• Prepare weekly client updates, summaries, and meeting recaps.

• Help keep client hubs, project boards, and internal trackers accurate.

• Flag risks, delays, unclear requests, or client issues early.

• Support account leads with reporting, scheduling, and client-facing organization.

• Make sure nothing falls through the cracks.
  

Requirements:

• 2+ years of account management, client success, project coordination, or agency experience.

• Strong written and verbal communication skills.

• Very organized and comfortable managing multiple clients or projects at once.

• Experience working with marketing, creative, paid media, SaaS, or agency teams.

• Ability to turn messy conversations into clear tasks and next steps.

• Comfortable using tools like Notion, Slack, Google Workspace, project management tools, and AI tools.

• Strong attention to detail.

• Comfortable working in a fast-moving startup environment.

• Able to work hybrid in San Francisco.
  

Nice to have:

• Experience at a performance marketing agency, creative agency, SaaS company, or startup.

• Familiarity with paid media platforms like Meta Ads, Google Ads, TikTok Ads, or Snapchat Ads.

• Experience preparing client reports or weekly performance summaries.

• Experience using AI tools for meeting notes, summaries, task tracking, or client communication.
  

Important:

This is a coordination-heavy role. We need someone who is reliable, responsive, clear, and calm under pressure.

The right person will make the team faster and make clients feel taken care of.