HR Business Partner

Flo's growth has been rapid and intentional. From a few hundred employees to a global team of 500+, we've scaled by building high-performing, empowered teams. As we continue to evolve, we're hiring a strategic, commercially sharp, and hands-on HR Business Partner to partner across our business functions.

You will work directly with senior leadership, helping shape capability, structure, and performance so that teams can move faster, prioritise smarter, and scale sustainably.

This role is not about policy administration, it's about driving organisational performance.

How we think about HRBP at Flo

Our HRBPs are business partners first, functional specialists second.

We operate as a tight, high-performing team and consider ourselves interchangeable and function-agnostic. You will be embedded in a function, but your remit is to solve business problems, not to stay confined to one area.

We also move where the business needs us most. That means:

• Deeply understanding business strategy, not just People processes
• Being able to step into different departments if priorities shift
• Sharing knowledge across the HRBP team to raise collective impact
• Thinking enterprise-wide, not in silos

We expect our HRBPs to operate at company level, even when embedded in a function.

The Role

As HRBP, you will operate as a true strategic partner and embedded consultant, balancing long-term organisational design with fast, high-quality execution.

You will:

• Align People strategy with company business strategy and roadmap delivery
• Enable faster decision-making through strong org design and clear accountability
• Build capability in leadership and craft
• Anticipate organisational risks before they slow delivery
• Drive and implement end-to-end People initiatives
• Use data to influence decisions and measure impact

You will move between executive-level strategic conversations and hands-on operational delivery seamlessly.

What You’ll Deliver

1. Strategic Partnership with Leadership

• Partner closely with C-level and senior leadership on structure, capability and succession
• Translate business strategy into workforce plans and talent priorities
• Challenge leadership thinking using data, insight, and strong business acumen
• Contribute meaningfully to strategic discussions, not just People topics

2. Organisational Effectiveness & Speed

• Design and evolve org structures that improve clarity, ownership, and delivery velocity
• Identify capability gaps that slow execution and build targeted interventions
• Strengthen performance management and accountability standards
• Support headcount planning and budget forecasting with Talent Acquisition and Finance

3. Hands-On Execution Excellence

• Lead compensation, promotions and salary review processes
• Manage all Employee Relations cases across jurisdictions
• Drive performance improvement and succession planning
• Implement career development frameworks
• Ensure People initiatives are delivered on time and with measurable outcome

4. Leadership & Capability Acceleration

• Coach Product leaders and managers to raise performance standards
• Develop frameworks to improve feedback culture and decision-making quality
• Drive management upskilling using practical tools and applied learning
• Strengthen leadership bench strength across Product

5. Data-Driven Impact

• Use engagement, performance, retention and productivity data to shape decisions
• Measure effectiveness and ROI of People initiatives
• Present insights in clear, executive-ready formats
• Drive evidence-based intervention

Your Experience

Must have:

• Strong HR Business Partnering experience in fast-paced environments
• Experience partnering with large, complex teams (100+ headcount)
• Background in consumer technology businesses (ideally app-based)
• Proven ability to connect People strategy to business delivery outcomes
• Demonstrated experience in:
• Organisational design
• Compensation and total reward strategy
• Performance and talent management
• Career progression frameworks
• Employee relations across jurisdictions (EU & UK)
• DEI initiatives
• Strong commercial acumen and ability to challenge senior stakeholders
• Experience operating credibly at Exec and senior leadership level
• Strong change management and project delivery skills
• Advanced use of HR analytics to inform strategic decisions

Nice to have:

• Experience in scaling tech companies (Series B+)
• Experience in globally distributed, multicultural environments
• Exposure to high-growth, product-driven organisations

What Success Looks Like

You will be measured on:

• Business organisation delivery enablement and capability growth
• Effective execution of people calendar initiatives
• Improvements in engagement and retention
• Increased manager capability and leadership maturity
• High-quality, timely execution of People initiatives
• Strong feedback from leadership stakeholders
• Proactive, compliant management of ER matters

Who You Are

• Strategic but pragmatic
• Fast-moving and outcome-focused
• Commercially minded
• Comfortable challenging senior stakeholders
• Data-driven and analytical
• Calm in ambiguity
• Hands-on and execution-oriented
• Enterprise-minded and adaptable across functions
• Highly flexible, able to shift priorities as business needs evolve quickly
• Skilled at building trusted relationships across very different stakeholder groups — from individual contributors to Exec level — adjusting your style to influence effectively in each context.

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