Operations Associate

Join us as we deploy our Tesla-like, end-to-end vehicle commerce platform across the entire industry.

Proven scale: Tens of millions in vehicle revenue processed for 20+ leading brands and dealerships in just over a year.

Trusted by all tiers: From publicly traded OEMs with billions in annual GMV to fast-growing newcomers and a broad network of dealers.

Backed to win: $17.5M raised from Activant Capital, JPMorgan Payments, Winnebago Industries, Y Combinator, the Tesla alumni fund, and other strategic investors.

Be part of the team building the infrastructure powering the next era of vehicle commerce.

Position Overview

We are seeking highly motivated Operations Associates to join our operations team in New York City.

This role is crucial for ensuring the seamless processing of vehicle documentation, including titling, registration, insurance, and financing. You will be instrumental in providing top-notch customer support and streamlining our internal workflows to enhance our operational efficiency.

Responsibilities

• Manage the complete lifecycle of vehicle documentation, including titling, registration, insurance, and financing.

• Work closely with relevant DMV offices and lending partners to ensure a smooth transaction experience for every customer.

• Maintain accurate records and ensure compliance with all regulatory requirements related to vehicle sales.

• Strong research skills with the ability to navigate and interpret compliance requirements.

Required Skills & Experience

• Excellent communication and interpersonal skills, with the ability to handle DMV and lending inquiries professionally.

• Detail-oriented with strong organizational and multitasking abilities.

• Ability to operate autonomously in a fast-moving startup environment.

• Excellent written communication skills, with the ability to adapt messaging for diverse audiences.

• Strong prioritization skills, able to manage competing deadlines without sacrificing quality.

• Collaborative team player, aligning with cross-functional partners to share insights and achieve results.

• Skilled in reviewing and interacting with high volumes of sensitive documentation with accuracy and discretion.

• Must be based in or willing to relocate to New York City.

Preferred Qualifications

• Enthusiasm for automotive, powersports, or related vehicle industries.

• Proven experience in vehicle dealership operations, especially in titling, financing & insurance (F&I), sales, or similar roles.

• Experience operating autonomously in a fast-moving startup environment.

Company Benefits

• Competitive compensation and equity.

• Health, dental.

• 401k.

• Free lunch and dinners.

• Annual team offsite.