Senior Identity Engineer

About the Role

We are seeking a Senior Identity Engineer to design, administer, support and continuously improve enterprise Identity and Access Management (IAM) services across cloud and on-premises environments.

This is a hands-on senior technical role within a complex, regulated environment where security, compliance, operational resilience and effective access governance are critical. You will manage identity requests and incidents, implement application integrations, administer privileged and non-human identities, and ensure access is provisioned in line with approved security policies and controls.

You will work closely with security, infrastructure, application, risk, audit and business teams, while also contributing to broader security, cloud and infrastructure initiatives as organisational priorities evolve.

About the Client

You will be working with a large, established financial-services organisation operating in a highly regulated environment. The organisation places strong emphasis on security, risk management, regulatory compliance, operational resilience and the ongoing maturity of its technology and identity capabilities.

Ideal Profile

Essential Experience & Qualifications

• Significant professional experience in Identity and Access Management, identity engineering or a closely related discipline.
• Experience supporting identity services within a large and complex enterprise environment.
• Previous experience in banking, insurance, superannuation, wealth management, payments or another regulated financial-services environment.
• Strong understanding of least privilege, segregation of duties, role-based access and enterprise access-control principles.
• Hands-on experience administering identities across cloud and on-premises environments.
• Experience managing service accounts, service principals, application identities and associated credentials.
• Proven experience implementing and supporting Single Sign-On integrations.
• Strong troubleshooting capabilities across authentication, authorisation, federation and directory services.
• Experience working within formal incident, problem, request and change-management frameworks.
• Understanding of security, risk, audit and compliance requirements within regulated organisations.
• Ability to produce clear technical documentation, implementation plans, support procedures and audit evidence.
• Strong written and verbal communication skills.
• Ability to manage competing priorities and collaborate effectively with technical and non-technical stakeholders.
• Relevant tertiary qualifications, industry certifications or equivalent practical experience.

Technical Expertise

Strong experience across several of the following:

• Microsoft Entra ID, Microsoft Active Directory and Group Policy.
• Hybrid identity and directory synchronisation.
• Enterprise application and service-principal administration.
• Managed and workload identities.
• Role-Based Access Control (RBAC).
• Privileged Identity Management (PIM) and Privileged Access Management (PAM).
• Conditional Access and Multi-Factor Authentication (MFA).
• SAML 2.0, OAuth 2.0 and OpenID Connect.
• Single Sign-On and federated authentication.
• Microsoft Azure and Microsoft 365 identity and access controls.
• PowerShell, Microsoft Graph API or comparable automation technologies.
• Certificate, secret and credential lifecycle management.
• Identity governance, access reviews and entitlement management.
• IT service management and formal change-management practices.

Desirable

• Experience with IAM platforms such as Okta, Ping Identity, SailPoint, CyberArk or similar.
• Experience with Identity Governance and Administration and PAM solutions.
• Knowledge of financial-services regulatory and security-control frameworks.
• Experience supporting identity-related audit, risk and compliance activities.
• Exposure to cloud-security posture management and identity-threat detection.
• Familiarity with DevOps, infrastructure-as-code and automated identity deployment.
• Experience with Azure DevOps, GitHub or similar source-control and delivery platforms.
• Knowledge of Microsoft Graph, REST APIs and workflow automation.
• Experience designing or improving enterprise identity operating models.
• Relevant Microsoft, security, cloud or IAM certifications.

Personal Attributes

• Strong security and risk awareness with exceptional attention to detail.
• Comfortable operating in a controlled and highly regulated environment.
• Able to balance security, compliance, operational and user-experience requirements.
• Proactive, accountable and committed to resolving issues through to completion.
• Adaptable and comfortable contributing beyond a narrowly defined IAM remit.
• Able to communicate complex identity concepts clearly to different audiences.
• Calm and methodical when managing high-priority incidents.
• Collaborative, dependable and committed to continuous improvement.
• Confident in challenging requests or proposed solutions where security or control concerns exist.

Responsibilities

Identity & Access Administration

• Provision, modify and remove access across cloud and on-premises applications, platforms, infrastructure and data resources.
• Administer user identities, security groups, roles, entitlements and related access controls.
• Manage joiner, mover and leaver processes in line with approved policies.
• Apply least-privilege, need-to-know and segregation-of-duties principles.
• Review access requests for appropriate approvals and policy alignment.
• Investigate and remediate excessive, conflicting, inappropriate or orphaned access.
• Support access reviews, recertification and entitlement audits.

Service Account Management

• Create, maintain and decommission service accounts across cloud and on-premises environments.
• Ensure service accounts have documented ownership, purpose, dependencies and approved access.
• Implement appropriate credential, password and authentication controls.
• Identify and remediate inactive, unmanaged, shared or overprivileged service accounts.
• Work with application and infrastructure teams to adopt managed identities and other secure alternatives where appropriate.
• Maintain accurate service-account ownership and lifecycle records.

Service Principals & Application Identities

• Manage service principals, enterprise applications, managed identities and other non-human identities.
• Configure application permissions, API access and delegated permissions.
• Assess security and operational risks associated with application-permission requests.
• Manage certificates, secrets and credentials throughout their lifecycle.
• Identify and remediate expired, unused, duplicated or overprivileged application credentials.
• Support application teams with secure authentication and authorisation implementations.
• Maintain clear records of application access, technical ownership, business ownership and dependencies.

Single Sign-On & Application Integration

• Design, configure and support Single Sign-On integrations for enterprise applications.
• Implement and troubleshoot SAML, OAuth 2.0, OpenID Connect, Kerberos and related authentication technologies.
• Partner with application teams and vendors to gather requirements and deliver integrations.
• Configure claims, attributes, group mappings, certificates, conditional-access requirements and user-assignment models.
• Test authentication flows and coordinate implementations across development, test and production environments.
• Develop implementation, testing, rollback and support documentation.
• Troubleshoot complex federation, authentication and authorisation issues.

Incident & Service Request Management

• Resolve IAM incidents and service requests within agreed service levels.
• Investigate authentication failures, access issues, account lockouts, permission problems and identity-synchronisation errors.
• Conduct root-cause analysis for recurring or high-impact incidents.
• Coordinate critical identity incidents across security, infrastructure, application and vendor teams.
• Maintain clear stakeholder communication throughout investigation and resolution.
• Identify opportunities to automate repetitive requests and reduce recurring incidents.
• Maintain accurate records within IT service-management platforms.

Identity Security & Governance

• Apply IAM policies, standards and procedures consistently across the environment.
• Support access-control requirements associated with financial-services regulation, internal risk frameworks and external audits.
• Assist with privileged-access reviews, segregation-of-duties controls and access certifications.
• Produce evidence and reporting for audit, risk, compliance and security teams.
• Identify control weaknesses and recommend practical remediation actions.
• Support investigations involving unauthorised access, compromised credentials or suspicious identity activity.
• Ensure identity-related changes follow formal change-management and approval processes.
• Contribute to identity standards, procedures and technical controls.

Platform Administration & Improvement

• Administer and support enterprise identity platforms across cloud and on-premises environments.
• Monitor identity synchronisation, authentication services, federation components and provisioning workflows.
• Maintain the security, availability, performance and resilience of IAM services.
• Develop scripting and automation to improve provisioning, reporting and administration.
• Maintain technical documentation, support procedures, configuration records and knowledge articles.
• Participate in identity-platform upgrades, migrations, enhancements and remediation programs.
• Contribute to the organisation's IAM roadmap and identify opportunities to improve security, user experience, efficiency and control maturity.

Senior Technical Contribution

• Provide technical guidance and mentoring to engineers and service-delivery teams.
• Review technical designs, access models and proposed identity integrations.
• Act as an escalation point for complex IAM issues.
• Translate business, security and regulatory requirements into practical technical solutions.
• Work independently on complex initiatives while collaborating across multidisciplinary teams.
• Contribute to cloud adoption, application modernisation, security uplift and infrastructure-transformation projects.
• Support adjacent security, cloud, infrastructure and operational responsibilities where required.
• Adapt to emerging priorities and contribute beyond the immediate IAM function.

Measures of Success

• Accurate and timely completion of access requests.
• Reduction in recurring identity-related incidents.
• Reliable and secure authentication services.
• Effective management of service accounts, service principals and application identities.
• Successful delivery of SSO and application integrations.
• Increased automation and reduced manual administration.
• Strong audit outcomes and timely remediation of access-control findings.
• Accurate identity documentation and ownership records.
• Positive collaboration with security, risk, application, infrastructure and business stakeholders.
• Meaningful improvement in the organisation's identity-security maturity.

How we take care of our team

💰 Get paid in Australian Dollars
🏥 Medical insurance from day one for you + spouse (or parents if unmarried)
🩺 Generous OPD coverage from doctor visits to all your medical needs
🏡 Home office setup allowance to build your ideal workspace
🌐 Internet allowance to keep you connected
💪 Gym & wellness allowance to stay fit and balanced
🎉 Work hard, play hard – regular team events & engagement activities
🧠 Diji Assist – Mental health & counseling support when you need it
📚 We invest in you – reimbursement for industry certifications
🗣️ Open-door culture – your ideas and feedback always matter
🌍 Flexible work – home or office, wherever you do your best work
🏆 Rewards & recognition that actually recognize you
🥳 Great christmas & financial year-end parties to unwind with your loved ones