Senior Product Manager, Hardware Platform

JOB SUMMARY

You will own the product direction for our humanoid robot platform operating in the field today. You'll manage it as a complete product, turning customer outcomes, field data, and engineering constraints into a roadmap that maximizes the platform's value at every stage of its life.

ESSENTIAL DUTIES AND RESPONSIBILITIES or KEY ACCOUNTABILITIES

• Own and maintain the platform roadmap: scope, sequencing, and priorities across capability improvements, reliability, cost, and supportability.
• Manage the deployed fleet as a product: define and track the operational metrics that matter and drive the priorities they reveal.
• Turn field data, service feedback, and customer deployment insights into clearly written requirements, and communicate them to engineering teams through requirements documents, diagrams, and concise verbal communication.
• Lead trade studies balancing performance, reliability, cost, serviceability, and schedule; make and defend prioritization calls between sustaining investments and forward-looking capability work.
• Own change management for a product in the field: prioritize engineering changes, retrofit and upgrade programs, and software/hardware update rollouts with minimal customer disruption.
• Partner with supply chain and engineering on component lifecycle risks and drive make/buy and second-source decisions.
• Drive cost-down initiatives across the platform, connecting bill-of-materials and service-cost decisions to customer total cost of ownership and program economics.
• Continuously evaluate emerging technologies and build the business case for when and how to adopt them.
• Work with program management to align platform deliverables to build cycles, deployment schedules, and program milestones.
• Support product marketing initiatives, partner relationships, and other opportunities to accelerate the adoption of our products.

SKILLS AND REQUIREMENTS

• Demonstrated experience managing a hardware product across its full lifecycle, from launch to end-of-life.
• Demonstrated experience managing the tradeoffs associated with shipping physical products and hardware iteration cycles.
• Strong analytical skills with experience using fleet, field, or telemetry data to drive product decisions and performance tracking.
• Experience evaluating new technologies for adoption: running trade studies, assessing maturity and risk, and building the case for (or against) technology insertion.
• Excellent communication skills, both verbal and written, enabling translation of technical insights into business impact.
• You make decisions in uncertainty, prioritizing velocity over perfection.

NICE TO HAVE

• Experience with robotics, autonomous vehicles
• Experience managing platform transitions, carrying customers, learnings, and architecture from one product generation into the next.
• Familiarity with functional safety for hardware systems.

EDUCATION and/or EXPERIENCE

• At least 5 years of experience in product management.
• BS in Mechanical Engineering, Electrical Engineering, or equivalent technical field

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times
• Vision to read printed materials and a computer screen
• Hearing and speech to communicate